I updated the driver HP Webcam driver through the Device Manager, just to tell me that I had the latest driver available (which changed nothing to be honest). The things I've done so far now are: Update the CyberLink YouCam software (through HP), the camera was not working even when it was ran with the original software that came with my PC (never opened the software until I had this problem), and just today, the camera seemed stable enough to not crush the updated CyberLink YouCam program. I read a lot, and did not find a solution yet. My search for fixing this problem started. Afterwards, the camera failed again on a Google Hangout session when that happened, I started to worry. Since I updated to Windows 10, everything was working like peaches, but a couple weeks ago, I tried to use Skype, and the Webcam ceased to work, I believed it was a small problem, and ignored it. Processor: Intel(R) Pentium(R) CPU B960 RAM: 4GB I haven't tried installing new drivers.Windows Edition: Windows 10 Home 64-bit (Originally Windows 7)
Not sure if it's related but the internal mic also stopped working a few months ago, and I've been using a USB headset mic instead. Realtek (in device manager, my driver page said Realtek) SP85691 (this is also the name of the original file I downloaded, so not sure why the other two folders are there) But I still don't have the cam in devmgr.įYI, other choices the downloaded file unpacked were: I went to C:\SWSetup\SP85691\Realtek and ran setup.exe, which seemed to install it, and I rebooted. The driver unpacks to C:\SWSetup, which leaves a bunch of folders and subfolders and no instructions (unlike what the driver website says, which is follow the onscreen instructions). I downloaded HP Universal Camera Driver for my laptop model from: I don't think that's required though is it? I think that's one of the many default apps Windows installs that either I or my work tech support removed, as they did remove several of them through pushed updates not long after we got these laptops. I have no camera app under Settings > Apps > Apps & features > Camera. Settings > Privacy > Camera > "Let apps use my camera" is checked. I clicked action>scan for hardware changes, but it didn't work. Then also as suggested, I removed the device (and driver) from device manager, and rebooted, but Windows didn't reinstall the cam and now it's gone. But the cam still wouldn't work.Īs suggested by online guides, I tried clicking roll back driver, but after asking if I really want to, and clicking yes, it wouldn't do anything. Then under View, I checked show hidden devices and Imaging devices appeared, with my cam in it. Under device manager, I had no "Imaging devices" listing, and no cam under "Sound, video and game controllers". One day my integrated webcam worked, the next day it didn't and hasn't since.
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